MT‘s Symmetrical Internet Access product family enables Partner Providers to provide symmetrical internet service to their end-users. The Symmetrical Internet Access product family is available for Partner Providers (ISP) in the following forms:
MT concludes a contract with Partner Providers for these services, while the Partner Providers directly conclude contract with their end-users who identify the access points for installation. (The Partner Provider keeps direct contact with end-users rather than MT.)
MT Symmetrical Internet Access service with Transport and Transport-route optionBoth products collect the traffic of end-users and directly transport is to the Partner Provider’s central premises. With the Transport-route service option MT installs a router at the access points and manages it.
MT Symmetrical Internet Access service with Connect and Connect-route optionBoth products collect the traffic of end-users and directly transport is to the international and national peering points and the IP addresses within the MT network. With the Connect-route service option MT installs a router at the access points and manages it.
The following service quality parameters are committed for Magyar Telekom’s Symmetrical Internet Access service that includes the end-user access link, the Service Provider’s IP network and the service provider routers connected to the national and international internet connections.
|Basic level – SLA_A||High level – SLA_K|
|Service provision time||24 hours x 365 days||24 hours x 365 days|
|Average annual availability||99.5 %||99.75 %*|
|Proactive fault repair||-||X|
|Proactive fault repair period||-||12 hour|
|Prioritized fault repair||-||X|
|Maximum fault repair time (in 90% of the cases)||14 hour*||8 hour*|
|Start of on-site fault repair (in 90% of the cases)||within 8 hour||within 6 hour|
|Maximum packet loss||2 %||<=1 %|
|Maximum average delay||80 ms||80 ms|
* In the proactive fault repair period the Partner Provider has to ensure continuous power supply.Availability does not mean that there is no congestion in the network.
The following bandwidths are available with the Symmetrical Internet Access service:
|Optical access||2 – 1000 Mbps (with 2 Mbps steps)|
The Service Provider offers the Symmetrical Internet Access product family to Partner Providers in Magyar Telekom’s own service area.