Interpretative notes on the processing of personal data
Visitors of the telekom.hu website can normally enter the website without revealing their identity or provide any personal data. However, there are sites and occasions when the full use of the service offered by telekom.hu/lakossagi may require the provision or knowledge of certain personal data of visitors (such as their name, postal address or e-mail address).
Personally identifiable data and information means personal data about natural persons, which can be used to identify someone in person, to communicate with someone, or to determine someone's contact information, including but not limited to: name, home address, postal address , phone number, fax number, e-mail address, bank qualification, social security number, tax authority ID, credit card information, customer profiles, biometric identifiers.
Anonymous information collected with the exclusion of personal identification without the possibility to be linked to a natural person is not considered personal data, nor demographic data that is collected without being linked to the personal data of identifiable persons and therefore no connection can be made with the natural person.
By personal data provided by a third party - based on the necessary consent - we mean data, information that are suitable to identify a given person who uses the service, i.e. the visitor, but which the service provider collects and provides with the contribution of third parties in compliance with legal regulations.
As a general principle, in all cases where we request personal data from our visitors, they are free to decide whether to provide the requested information after reading and interpreting the required information text. However, it should be noted that if someone does not provide personal data, they may sometimes not be able to use the service the provision of which is linked to the provision of such information.
Under no circumstances will Magyar Telekom Plc. collect any special data relating to racial origin, national or ethnic origin, political opinion or party affiliation, religious or other beliefs, state of health, pathological passion, sexual life or criminal history.
This Policy is related to the protection of the visitors’ personal data and not to those that visitors intend to disclose. If someone voluntarily discloses all or part of their personal data such information is not covered by this Policy.
During the registration required to use some of our services we also ask our visitors for basic demographic data (age, gender, education, occupation, marital status, place of residence). We use such data for analytical purposes on the one hand, and to improve the quality of our services on the other hand as well as to facilitate the provision of services to the satisfaction of our visitors.
If we ask our visitors to register on certain webpages of telekom.hu, we will always indicate which data, for what purpose and under what conditions are required as "mandatory". The mandatory term in this case does not refer to the mandatory nature of data collection, but to the fact that there are records without which the registration cannot be completed successfully, so omission or incorrect completion of certain fields may lead to rejection of the registration.
If certain services and webpages of telekom.hu/lakossagi are produced or operated by companies in a business relation with Magyar Telekom Plc. and within the frame of such services personal data are collected then such data are subject to Magyar Telekom Plc.’s use and data controlling operations, the same way as if the information was collected and stored by Magyar Telekom itself. In the course of such cooperation, the operating partner of Magyar Telekom Plc. - acting on behalf of and as the representative of Magyar Telekom Plc. - collects personal data, and the scope of this Policy extends to such cases as well. In this case, the partner acts as Magyar Telekom’s data processor, in which case the prior consent of the visitor is not required to make the data accessible. When telekom.hu maintains a co-branded service with a content partner, the right to use personal data is common, but the provisions of this Policy - in accordance with the rules for data controlling with the same content - remain valid. In the case of the data controlling mentioned above, the identity of the data controller shall be clearly indicated during the data provision.
Under no circumstances will we pass on the personal data provided by our visitors to third parties in the absence of a sufficient legal title.
However, in order to fully implement the services, it is sometimes necessary to transfer certain personal data of our visitors to third parties, on a temporary basis, with the necessary consent, for data processing purposes. If, for example, payment is made online on our service pages, the credit card number required for payment is not known to Telekom, it is provided directly by the customer to the financial service provider. If a purchase is made on the telekom.hu website and the purchased product is to be delivered to the customer, we will transfer it to our delivery partner - the name of the partner is indicated on the landing page of the service - including the product price, the name of the addressee, the serial number of the addressee's ID document (e.g. ID card number) and postal address, but our delivery partner may not use this information for purposes other than delivery. Such personal data must not be controlled without the data owner’s consent to the data transfer.
If the authorities request the service provider to transfer personal data in the manner prescribed by law (on suspicion of a criminal offense, in an official data seizure procedure), Magyar Telekom Plc. shall provide the requested and available information in compliance with its legal obligation. If our visitors provide us with personal data, we will take all necessary steps to ensure the security of this data - both during network communication (i.e. online data controlling) and during data retention and storage (i.e. offline data controlling).
In the case of services that require personal information to be sent to our customers online in order to use the service, we provide a channel (SSL-based connection) that provides adequate protection for such messages.
Once the personal data has been entered into Magyar Telekom Plc.'s IT infrastructure, the tasks, principles, procedures and security controls related to data retention and protection, as laid down in Magyar Telekom Plc.'s IT Security Policy and IT Security Regulations, must be observed by all employees.
Personal data can only be accessed by persons holding competent positions - subject to high levels of access controls.
Regarding the controlling of their personal data and the exercise of their rights under the EU General Data Protection Regulation, any subscriber and user of Magyar Telekom Plc. may contact the data protection officer. Reports to the data protection officer can be made in the Hungarian language.
Magyar Telekom Plc.
Postal address: 1097 Budapest, Könyves Kálmán krt. 36.
Data Protection Officer: dr. Adrienn Esztervári
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