Personal data includes all information related to you. We need your personal data so that we can conclude an agreement with you and that you can use our services.
Kép leírása: Personal data
What personal data do we store?
The data we process about you can be divided into several categories. Such categories are, in particular, your personal identification and contact data, location data and call information.
Your personal identification and contact information typically includes: name, address, place and time of birth, mother's name, your contact information (email address, telephone number), number of identity documents.
Your personal data are used and maintained for the period necessary for the fulfillment of our agreement and as required by the relevant laws. Upon expiry of the required retention period your personal data is deleted.
What do we do with your personal data?
We always use our best efforts to give our customers the best possible experience. To do this, we need your personal data, such as your address (city, street, house number, etc.), to perform certain processes. This information help us, for example, to provide the best possible service for your current place of residence from a technical view. If you ever need to contact us, having your personal data helps us assist you more quickly.
In addition, we use pseudonymous and anonymized data for various analyzes, with the help of which we continuously maintain and improve the quality of our services. These analyzes help us to pinpoint certain trends better, for example, showing us where to improve network coverage or which services are preferred by our customers.
Do we transfer your data to third parties?
It is among our basic principles to transfer your personal data to third parties only if you consent to it or we are permitted or required to do so by law (e.g. authorities).
If you would like to be listed in the phone book or the inquiry service, we need your explicit approval.