Personal data includes all information related to you. We need your personal data so that we can conclude an agreement with you and that you can use our services.
Kép leírása: Personal data
What personal data do we store?
Your personal data that we process can be grouped into several categories. Such categories are, in particular, your personal identification and contact data, location data and call information.
Your personal identification and contact data generally contain the following information: name, address, date and place of birth, mother’s maiden name, contact data (e-mail address, telephone number) and the serial number of ID cards.
Your personal data are used and maintained for the period necessary for the fulfillment of our agreement and as required by the relevant laws. Upon expiry of the required retention period your personal data is deleted.
What do we do with your personal data?
We always wish to give our customers the best possible experience. To do so, we need personal data for certain processes, for example your address (city, street house number, etc.). This information help us to suggest the best possible service for your current residence from a technical standpoint. If you ever need to contact us, having your personal data helps us assist you more quickly.
We sometimes use anonymized data for analyses, which enables us to constantly maintain and improve the quality of our offerings. These analyses help us spot certain trends better, for example, showing us where to improve network coverage or which services are preferred by our customers.
Do we transfer your data to third parties?
It is part of our basic principles that your personal data is only transferred to third parties if you give your consent thereto or it is allowed or necessitated by the law (e.g. authorities).
If you would like to be listed in the phone book or the inquiry service, we need your explicit approval.