Your data at Telekom

You entrusted us with your personal data and it means a lot to us. Data are important and sensitive elements of our customer relations and that is why we collected the most important questions and answers below in a readily comprehensible manner. We do hope that the below information helps you to understand how we process your personal data. However, this short informative shall not be deemed as a replacement of Magyar Telekom Plc’s (“Telekom”) official data processing information material, agreements (which will govern your legal relationship with Telekom even if there is any discrepancy between this material and the official documents, agreements).

Personal data

Personal data includes all information related to you. We need your personal data so that we can conclude an agreement with you and that you can use our services.

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Location data

Location data are created when your router is connected to the internet or when your mobile telephone is connected to a mobile base station.

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Call information

The data generated from phone calls is personal information and, as such, is granted special protection.

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Information related to the use of the internet

The use of the internet generates a large amount of data and we need to process them for service provisioning purposes.

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Data related to the use of Telekom TV

To improve the service quality of Telekom's entertainment services and to enable the financial settlement with our partners, certain information about your devices and the content you select is saved.

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Applications

Our applications (e.g. Telekom App, Futótárs, Hello Holnap, Mobilvásárlás, Műsorújság) make our lives simpler and more enjoyable.

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Data protection guidance