Ha be szeretnél lépni az online fiókodba, itt teheted meg!
Ha be szeretnél lépni az online fiókodba, itt teheted meg!

We give You help with quick orientation

By collecting all the useful information for easy procedures

sorban-allas-angol.svg

As of 1 February 2022 we support communication in the Ukranian crisis

As a prepaid customer You can make calls and send SMS without limitations to Ukranian phone numbers from the territory of Hungary, without having to recharge your balance. Using mobile net is possible within the data limit of the prepaid card.

To make a call to Ukraine, enter + 380 or 00380 (Ukraine number) and then dial the desired phone number. If the call fails, there is a temporary error during the call, so try calling again later.

The easiest way to get a prepaid SIM card

We give Domino Fix mobile SIM cards for 0 HUF  to the  refugees arriving from Ukraine at our stores.

The package includes 500MB mobile net and 40 min voice allowance that can be used in the EU on base fee directions.

I have a Domino Fix Quick SIM card. How can I activate it?

If You are a foreigner, please pop in to one of our stores and we can help You activate it. If You have a Hungarian ID card You can activate it on our website.

uzletkereso.svg

Find a store

Our colleagues can help You with the adminstration in English and Hungarian languages.

tv-csatornak-apr14.svg

News and cartoons from Ukranian television

You can stream 1+1 International and Nickelodeon Ukraina Pluto TV on your mobile, tablet or PC, with a free user account on Telekom TV GO.
The channels are now also available in all residential IPTV, Telekom TV (SmartBox) subscriptions, you can find them in the EPG at the 118th and 116th position. After registration & login the Telekom TV GO app is available in English as well.

Download the Telekom TV GO app from:
> Google Play or
> AppStore

palyaudvar-wifi.svg

Free Wi-Fi spots around railway stations

We provide enhanced Wi-Fi connection at the Nyugati and Keleti railway stations.
The name of the network is: MAV-Free-WiFi
Setting up is easy but the interpreters and representatives of humanitarian aid organizations present can help You also.

Other Telekom free Wi-Fi hotspots are available:
BOK Sports Center - Hall "B"
Záhony
- border crossing, railway station
Cigánd - a place of reception for refugees
Fehérgyarmat - school, dormitory and sports hall
Name of the network: Magyar Telekom Free
For those who require detailed information can get help on the spot.

Top-up the your Domino card easily!

You can top up your prepaid card in the Telekom app, on our website, at bank machines, in Inmedio&Relay news-stands or at post offices and petrol stations!

Download the Telekom App from:
> Google Play or,
> AppStore

Telekom app is available in Hungarian, English and Ukrainian languages.

Telekom app assistance

Online top-up

roaming_telefonalas.png

Customer service help in Ukrainian

If you have any questions about using our services, please call our colleagues on 06 80 204 850 on working days from 9 am to 5 pm. If you need assistance in Ukrainian, our native speaking operator calls you back!

connection.svg

Job aid for Ukrainian refugees

Deutsche Telekom Group is offering several job opportunities in various European countries, such as Poland, Hungary, Slovakia, Romania, Germany and Austria.

As a lot of jobs can be done remotely, there is also the possibility to continue to work from Ukraine at a later stage.

details

As part of the #Digital FirstAid program, Telekom provides free mobile internet access to institutions, associations and organizations who help and support refugees from Ukraine.

Mobile routers will remain on the spot till the end of the crisis.

Apply

>  váltás magyar nyelvre/ shift to Hungarian

    
In case there are any discrepancies between the English, Ukranian and Hungarian wording, the Hungarian version is the authoritative.