We give You help with quick orientation
By collecting all the useful information for easy procedures
As of 1 February 2022 we support communication in the Ukranian crisis
As a prepaid customer You can make calls , send SMS and use your mobile data balance within the limit of your prepaid card.
To make an internationalcall to Ukraine, enter + 380 or 00380 (Ukraine number) and then dial the desired phone number. If the call fails, there is a temporary error during the call, so try calling again later.
Balance retrieval is possible with a combination of *102 # call origination.
The easiest way to get a prepaid SIM card
We give Domino mobile SIM cards for 0 HUF to the refugees arriving from Ukraine at our stores.
The package includes 1 GB mobile net and 20 min voice allowance that can be used in the EU on base fee directions.
I have a Domino Quick SIM card. How can I activate it?
If You are a foreigner, please pop in to one of our stores and we can help You activate it. If You have a Hungarian ID card You can activate it on our website.
Find a store
Our colleagues can help You with the adminstration in English and Hungarian languages.
News from Ukranian television
You
can stream 1+1 International on your mobile, tablet or PC, with
a free user account on Telekom TV GO.
The channel is now also available in all residential IPTV,
Telekom TV (SmartBox) subscriptions, you can find in the EPG at the 117th position. After
registration & login the Telekom TV GO app is available in English as well.
Download
the Telekom TV GO app from:
> Google Play or
> AppStore
Telekom free Wi-Fi hotspot is available:
BOK Sports Center - Hall "B"
Name of the network: Magyar Telekom Free
For those who require detailed information can get help on the spot.
Top-up the your Domino card easily!
You can top up your prepaid card in the Telekom app, on our website, at bank machines, in Inmedio&Relay news-stands or at post offices and petrol stations!
Download
the Telekom App from:
> Google Play or,
> AppStore
Telekom app is available in Hungarian, English and Ukrainian languages.
Telekom app assistance
Customer service help
If you have any questions about using our services, please call our colleagues on 1414, where our Hungarian and English-speaking operators will help you!
Job aid for Ukrainian refugees
Deutsche Telekom Group is offering several job opportunities in various European countries, such as Poland, Hungary, Slovakia, Romania, Germany and Austria.
As a lot of jobs can be done remotely, there is also the possibility to continue to work from Ukraine at a later stage.
details
As part of the #Digital FirstAid program, Telekom provides free mobile internet access to institutions, associations and organizations who help and support refugees from Ukraine.
Mobile routers will remain on the spot till the end of the crisis.
Apply> váltás magyar nyelvre/ shift to Hungarian
In case
there are any discrepancies between the English, Ukranian and Hungarian
wording, the Hungarian version is the authoritative.