Certificate of eligibility for our residential fleet customers

As a Telekom residential fleet customer, you have to present certificate of eligibility in the following cases:

When you buy a new mobile subscription with a fleet package
When you switch to a fleet fee package from another fee package with your existing Telekom subscription, e.g. from a public residential or business fee package

Important! The document is only valid if it is no more than 30 days old and has the stamp of the organisation issuing the certificate, as well as the contact details and signature of the person who issued it. This is checked by our colleagues.

Download the certificate of eligibility [PDF, 42,7 kB]

How to use the pdf?

You can enter your data electronically before printing, then upon printing, the certificate can be stamped and signed (the stamp and signatures cannot be filled in advance)
You can also print it out without filling it in, in which case you have to enter the data manually, and then authenticate it with your stamp and signatures

Questions and answers

Is this the only document that I can use to prove that I am eligible for the discounted fleet fee package?Is this the only document that I can use to prove that I am eligible for the discounted fleet fee package?

No. Your fleet may also allow other types of identification, e.g., ID card with a photo or access card. In such cases, our colleagues will check eligibility on the basis of the samples available for Telekom. Contact your fleet contact persons to find out what type of certificate of eligibility is available at the organisation where you would like to use the discount.

If I have more than one way to certify my eligibility in my fleet, do I have to show all of them at the same time?If I have more than one way to certify my eligibility in my fleet, do I have to show all of them at the same time?

No. If you can choose between several options, you only need to prove your eligibility with one of them. For example, if you can use your access card to certify your eligibility for the purpose of the certificate of eligibility to be filled in, you only need to take the card with you.

When does the 30-day validity start?When does the 30-day validity start?

From the date of issue of the certificate of eligibility to be completed. In other words, from the date indicated in the document at the issuer's data.

Where can I certify my eligibility?Where can I certify my eligibility?

Currently in our shops in Hungary. This means that you can only do it in person.

Please find the shop that is most suitable for you.

When I present the certificate of eligibility necessary for the fleet discount, do I need to bring other documents as well?When I present the certificate of eligibility necessary for the fleet discount, do I need to bring other documents as well?

Yes. Besides the certificate of eligibility you will also need documents to prove your identity. For example, an ID card and address card, or a passport and address card.

I already have a subscription in a fleet. If I buy another subscription in the same fleet, will I need a certificate of eligibility?I already have a subscription in a fleet. If I buy another subscription in the same fleet, will I need a certificate of eligibility?

Yes. When purchasing a new residential fleet subscription, you must prove that you are entitled to the discounted subscription.

I already have a mobile subscription in one fleet and I would like to switch to another fleet, do I still need to bring proof of entitlement?I already have a mobile subscription in one fleet and I would like to switch to another fleet, do I still need to bring proof of entitlement?

Yes. In the case of different fleets, there is no automatic switch, you must prove that you are also entitled to the new residential fleet tariff package.

Do I need proof of entitlement if I switch to another tariff package within the fleet?Do I need proof of entitlement if I switch to another tariff package within the fleet?

No. When you switch to another voice or net package within a fleet, you will not need it.